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Frequently Asked Questions
FAQ About Kimono
What if it's raining？
If it is not a heavy rain then it’s still fine to go outside. Kimono is made of washable fabric. ※Except "SIZUKA" set and Premium plan. If it’s a stormy day or there’s an unpredictable situation such as typhoon, then we can accept you cancel your reservation on that day. ※You don’t need to pay for compensation in this situation.
How can I keep warm in winter?
We have free shawls for ladies, and there will be Haori (short jacket) in gentlemen’s rental set, too. Before you come, you can wear low necklines thermal clothes (it could be better if it is low necklines in the backside), skintight leggings (※If you wear pantyhose, then it will be unable to wear Tabi). We suggest you can use disposable heat pad, or plus an extra option for Haori.
What if I got problem with Zori/Geta(Sandals)
How about if we come as a group?
Basically, people in group will be choosig and dressing kimono at the same time.
About a group tour
Do you have delivery service?
We delivery kimono/yukata for event and festival. You can rent more than 100 kimono/yukata at the same time.
※ You can rent or purchace through the year. Please contact to Arima who is in charge.
Could you come to my hotel or home to help getting dressed？
Yes, we can. The price will no longer be discounted. Please infom us in advance.
What if I forgot something in the store?
Is there any parking?
sorry. we don't have parking lot. Please park your car on metered parking around the store. ≫Search a parking lot.
About taking selfie
When you take selfie, it may mirror effect in photo . In that case, the left side will be under the right side which means "burial clothes". Please be careful!
FAQ About Yukata
The size of Yukata
Rental ... about 500 pieces
Sale ... about 500 pieces
Free size (F) ... height 156 ~ 165 cm, hip ~ 94 cm
Tall size (TL) ... height 166 ~ 172 cm, hip ~ 94 cm
Wide size (LW) ... height 156 ~ 165 cm, hip ~ 110 cm
Wide Tall Size (4 TW) ... Height 170 ~ 175 cm, Hip ~ 120 cm, Bust ~ 125 cm (Sleeve 75 cm / Sleeve Length 56 cm)
· The wide tall size has become a special size only for rental.
Rental ... about 300 pieces
Selling ... about 200 pieces
S (rental only) ... height 155 to 165 cm
M (for lucky bags) ... height 160 - 173 cm, chest - 102 cm
L (for lucky bags) ... height 174 - 178 cm, chest - 104 cm
LL (for lucky bags) ... height 178 ~ 183 cm, chest circumference ~ 106 cm
3L ... height 180 ~ 185cm, chest circumference ~ 110cm
4L ... height 185 ~ 190cm, chest circumference ~ 120cm
4TL ... height 185 ~ 190cm, chest circumference ~ 115cm
5 TL ... height 190 ~ 195 cm, chest circumference ~ 115 cm
※ Kimono is different from clothes, you can adjust to some extent with dressing etc.
※ As for the size, as long as it is not a bigger person, please be relieved as flexibility will be available.
The number of yukata for child
We prepare kimono for child. Please let us know the hight of child when you make a reservation.
［Yukata for rent］size： Height 100cm~
［Yukata for sale］size： Height 90cm~ (We have Jinbei for child under 100cm)
Can I bring my own yukata to get dressed？
Can I change my yukata rental or purchase reservation on the day？
Yes, you can decide rental or purchase on the day you come.
What's the difference between a yukata sale and yukata Fukubukuro？
Included… High quality yukata + Sash(Obi) + Japanese sandals + pouch
Present : Strings(which you will need when you wear yukata), free ticket for dressing(some yukata is not covered).
It cost less than if you purchase each things indivisually!!!
Included… Yukata + Sash(Obi) + Japanese sandals
Present : pouch(only for women), Free ticket for dressing
Do you have an online store for yukata？
Yes you can buy yukata via website. This is our sister company website 「Kimonomachi」
Service FAQ
What if it's raining？
If it is not a heavy rain then it’s still fine to go outside. Kimono is made of washable fabric. ※Except "SIZUKA" set and Premium plan. If it’s a stormy day or there’s an unpredictable situation such as typhoon, then we can accept you cancel your reservation on that day. ※You don’t need to pay for compensation in this situation.
How can I keep warm in winter?
We have free shawls for ladies, and there will be Haori (short jacket) in gentlemen’s rental set, too. Before you come, you can wear low necklines thermal clothes (it could be better if it is low necklines in the backside), skintight leggings (※If you wear pantyhose, then it will be unable to wear Tabi). We suggest you can use disposable heat pad, or plus an extra option for Haori.
What if I got problem with Zori/Geta(Sandals)
How about if we come as a group?
Basically, people in group will be choosig and dressing kimono at the same time.
About a group tour
Do you have delivery service?
We delivery kimono/yukata for event and festival. You can rent more than 100 kimono/yukata at the same time.
※ You can rent or purchace through the year. Please contact to Arima who is in charge.
Could you come to my hotel or home to help getting dressed？
Yes, we can. The price will no longer be discounted. Please infom us in advance.
What if I forgot something in the store?
Is there any parking?
sorry. we don't have parking lot. Please park your car on metered parking around the store. ≫Search a parking lot.
About taking selfie
When you take selfie, it may mirror effect in photo . In that case, the left side will be under the right side which means "burial clothes". Please be careful!
Cancellation and Compensation
How can I cancel a reservation?
What if I damaged the rental kimono?
Can I wear Perfume ?
No, you cannot. It is because if the fragrance gets into the kimono, we will need to remove it that the cost incurred should be paid by the customer (about 5,500 yen)
Others
What if it's raining？
If it is not a heavy rain then it’s still fine to go outside. Kimono is made of washable fabric. ※Except "SIZUKA" set and Premium plan. If it’s a stormy day or there’s an unpredictable situation such as typhoon, then we can accept you cancel your reservation on that day. ※You don’t need to pay for compensation in this situation.
How can I keep warm in winter?
We have free shawls for ladies, and there will be Haori (short jacket) in gentlemen’s rental set, too. Before you come, you can wear low necklines thermal clothes (it could be better if it is low necklines in the backside), skintight leggings (※If you wear pantyhose, then it will be unable to wear Tabi). We suggest you can use disposable heat pad, or plus an extra option for Haori.
What if I got problem with Zori/Geta(Sandals)
How about if we come as a group?
Basically, people in group will be choosig and dressing kimono at the same time.
About a group tour
Do you have delivery service?
We delivery kimono/yukata for event and festival. You can rent more than 100 kimono/yukata at the same time.
※ You can rent or purchace through the year. Please contact to Arima who is in charge.
Could you come to my hotel or home to help getting dressed？
Yes, we can. The price will no longer be discounted. Please infom us in advance.
What if I forgot something in the store?
Is there any parking?
sorry. we don't have parking lot. Please park your car on metered parking around the store. ≫Search a parking lot.
About taking selfie
When you take selfie, it may mirror effect in photo . In that case, the left side will be under the right side which means "burial clothes". Please be careful!