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Frequently Asked Questions

FAQ About Kimono

The size of kimono for women


We have a wide range of kimono styles: from retro, sweet, cute, classic to chic and elegant. There are over 200 obi (belts) for you to choose from to mix and match with kimonos. Number and size of kimono (for women) We have a wide range of products ranging from old styles to cute, chic and trendy adult styles. About 200 Obi belts are also available. You can choose your favorite belt according to the kimono. 【袷 (October - May)】
M (height 145 ~ 155 cm / hip ~ 95 cm) ... 40 pieces
Free size (height 145 ~ 168 cm / hip ~ 95 cm) ... 400 pieces
TL (height 160 cm - 175 cm / hip - 95 cm) ... 100 pieces
LW (height 145 cm - 168 cm / hip - 110 cm) ... 100 pieces 3L(height - 180cm / hip - 110 cm)…40pieces 4LW(height -165cm / hip -130cm)…40pieces 4TW(height -175cm / hip -130㎝)…40pieces
Junior (height 135cm ~ 145cm) ... More details 10 pieces
[Individual clothing (June, September)]
M (height 145 ~ 155 cm / hip ~ 95 cm) ... 10 pieces
Free of charge (height 145 ~ 168 cm / hip ~ 95 cm) ... 300 pieces
Height (height 160 cm - 175 cm / hip - 95 cm) ... 100 pieces
Large (height 145 cm - 168 cm / hip - 110 cm) ... 70 pieces 3L(height - 180cm / hip - 110 cm)…40pieces 4LW(height -165cm / hip -130cm)…40pieces 4TW(height -175cm / hip -130㎝)…40pieces
Junior (height 135cm ~ 145cm) ... without treatment 【絽 (July, August)】
M (height 145 ~ 155 cm / hip ~ 95 cm) ... 20 pieces
Free of charge (height 145 ~ 168 cm / hip ~ 95 cm) ... 200 pieces
Height (height 160 cm - 175 cm / hip - 95 cm) ... 10 pieces
Large (height 145 cm - 168 cm / hip - 110 cm) ... 5 pieces 3L(height - 180cm / hip - 110 cm)…None 4LW(height -165cm / hip -130cm)…None 4TW(height -175cm / hip -130㎝)…None
Junior (height 135cm ~ 145cm) ... without treatment
* There are fluctuations in the inventory quantity during the rental situation · Maintenance, etc. ※the number kimono may change due to maintaining. ※If your bust is more than 100cm, please wear camisole.




The size of kimono for men


Number and size of kimono (for men)
The height is about 160 ~ 185cm We prepare up to a circumference of about 110 cm. In the case of more than that, understand that the length becomes shorter and that the ankle can be seen.
※ The kimono is different from the clothes, can be adjusted to some extent by dressing, etc.
We prepare dark blue series colors, green series, gray series, serious black colors.
【袷 (October - May)】
S (height 145 ~ 165 cm / hip ~ 100 cm) ... 60 pieces
M (height 166 - 170 cm / hip ~ 100 cm) ... 100 pieces
L (height 171 - 175 cm / hip ~ 103 cm) ... 150 pieces
LL (height 176 cm - 180 cm / cadence - 103 cm) ... 130 pieces
3 pieces (height 181 cm ~ 185 cm / hip ~ 112 cm) ... 70 pieces
[Individual clothing (June, September)]
S (height 145 ~ 165 cm / hip ~ 100 cm) ... 20 pieces
M (height 166 - 170 cm / hip ~ 100 cm) ... 60 pieces
L (height 171 - 175 cm / hip ~ 103 cm) ... 80 pieces
LL (height 176 cm ~ 180 cm / hip ~ 103 cm) ... 60 pieces
3 L (height 181 cm ~ 185 cm / hip ~ 112 cm) Available Options:
【絽 (July, August)】
S (height 145 ~ 165 cm / hip ~ 100 cm) ... without treatment
M (height 166 - 170 cm / hip ~ 100 cm) ... 40 pieces
L (height 171 - 175 cm / hip ~ 103 cm) ... 60 pieces
LL (height 176 cm - 180 cm / cadence - 103 cm) ... More details 40 pieces
3 L (height 181 cm ~ 185 cm / hip ~ 112 cm) ※Some designs of kimonos, with small quantities, may be rented out quickly. ※During summer (June~September), a jacket is not included.
※There are no S size on July and August.




The size of Tabi and Zori


Tabi(Japanese socks)…Women/21~26cm, Men/about 30cm Zori…Women/~25.5cm, Men/28cm ※It is natural if your feet are a little bit bigger than Zori.




The number of kimono for child?


※ (for spring, fall, winter) only
※ Some models in small quantities can quickly run out of stock.
※ We recommend yukata in summer, especially for children.
【Girl】
3 to 4 years 85 to 100 cm ... 20 pieces
5 to 6 years 100 to 115 cm ... 20 pieces
7 to 8 years old 115 to 125 cm ... 20 pieces
9 to 10 years 125 to 135 cm ... 20 pieces
【 boy】
3 to 4 years 85 to 100 cm ... 10 pieces
5 to 6 years 100 to 115 cm ... 10 pieces
7 to 8 years old 115 to 125 cm ... 10 pieces
9 to 10 years 125 to 135 cm ... 10 pieces




Size of Premium Kimono


【Furisode】 L (Height 150-168cm / Chest ~ 104cm / Hips ~ 100cm) 40 pieces
【Furisode】 TL (Height 156-176cm / Chest ~ 104cm / Hips ~ 100cm) 10 pieces
【Furisode】 LW (Height 150-168cm / Chest ~ 116cm / Hips ~ 110cm) 10 pieces
【Houmongi】 L (Height 150-168cm / Chest ~ 104cm / Hips ~ 100cm) 20 pieces
【Hifu, 3 years】 (Height 85-100cm) 5 pieces
【Yotsumi, 7 years】 (Height 115-135cm) 5 pieces
【Hakama, 5 years】 (Height 100-120cm) 3 pieces
【Men Montsuki Hakama】 S (Height 163-167cm / Chest ~ 108cm / Hips ~ 100cm) ... 4 pieces
【Men Montsuki Hakama】 M (Height 168-172cm / Chest ~ 108cm / Hips ~ 100cm) ... more info 15 pieces
【Men's Montsuki Hakama】 L size (Height 173 ~ 177cm / Chest ~ 112cm / Hips ~ 100cm) ... 10 pieces
【Men Montsuki Hakama】 LL size (Height 178 ~ 182cm / Chest ~ 115cm / Hips ~ 100cm) ... 20 pieces
【Men Montsuki Hakama】 3L size (Height 183 ~ 187cm / Chest ~ 115cm / Hips ~ 100cm) ... 5 pieces * Some models in small quantities can quickly run out of stock.




The types of kimono


Kimonos we rent as Kimono rental plan is made of polyester. These kimonos are informal and casual so it's appropriate for shopping or lunch with friends. When you go place like hotel dining,restaurant or theatre, we recommend you to choose "Premium plan". For attending wedding party, Coming-of-age ceremony and graduation party, please have a look at the link (http://www.formal.yumeyakata.com/). We also have domestic delivery service.





FAQ About Yukata

The size of Yukata


【Female】
Rental ... about 500 pieces
Sale ... about 500 pieces
Free size (F) ... height 156 ~ 165 cm, hip ~ 94 cm
Tall size (TL) ... height 166 ~ 172 cm, hip ~ 94 cm
Wide size (LW) ... height 156 ~ 165 cm, hip ~ 110 cm
Wide Tall Size (4 TW) ... Height 170 ~ 175 cm, Hip ~ 120 cm, Bust ~ 125 cm (Sleeve 75 cm / Sleeve Length 56 cm)

· The wide tall size has become a special size only for rental. 【Male】
Rental ... about 300 pieces
Selling ... about 200 pieces
S (rental only) ... height 155 to 165 cm
M (for lucky bags) ... height 160 - 173 cm, chest - 102 cm
L (for lucky bags) ... height 174 - 178 cm, chest - 104 cm
LL (for lucky bags) ... height 178 ~ 183 cm, chest circumference ~ 106 cm
3L ... height 180 ~ 185cm, chest circumference ~ 110cm
4L ... height 185 ~ 190cm, chest circumference ~ 120cm
4TL ... height 185 ~ 190cm, chest circumference ~ 115cm
5 TL ... height 190 ~ 195 cm, chest circumference ~ 115 cm * There are fluctuations in inventory quantity during rental situation · Maintenance etc.
※ Kimono is different from clothes, you can adjust to some extent with dressing etc.
※ As for the size, as long as it is not a bigger person, please be relieved as flexibility will be available.




The number of yukata for child


We prepare kimono for child. Please let us know the hight of child when you make a reservation.
[Yukata for rent]size: Height 100cm~
[Yukata for sale]size: Height 90cm~ (We have Jinbei for child under 100cm)




Can I bring my own yukata to get dressed?


Yes, You can bring your kimono and we will dress you. Please bring Yukata・Obi・inner wear(long slip is okay)・Datejime(thin fabric belt)・Obiita・2 strings・Japanese sandals・bag・Bra for kimono(if you have) ※We don't rent out just accesorries, sandals and Sash(Obi).




Can I change my yukata rental or purchase reservation on the day?


Yes, you can decide rental or purchase on the day you come.




What's the difference between a yukata sale and yukata Fukubukuro?


【Yukata Fukubukuro】
Included… High quality yukata + Sash(Obi) + Japanese sandals + pouch
Present : Strings(which you will need when you wear yukata), free ticket for dressing(some yukata is not covered).
It cost less than if you purchase each things indivisually!!!
※Yukata Fukubukuro is only for women. 【Yukata sale plan】
Included… Yukata + Sash(Obi) + Japanese sandals
Present : pouch(only for women), Free ticket for dressing ※the payment amount of a yukata sale plan is the total prices of yukata + obi + geta sandals. You can decide which package you purchase on the day. Let's take a look!




Do you have an online store for yukata?


Yes you can buy yukata via website. This is our sister company website 「Kimonomachi」





Service FAQ

What if it's raining?


If it is not a heavy rain then it’s still fine to go outside. Kimono is made of washable fabric. ※Except "SIZUKA" set and Premium plan. If it’s a stormy day or there’s an unpredictable situation such as typhoon, then we can accept you cancel your reservation on that day. ※You don’t need to pay for compensation in this situation.




How can I keep warm in winter?


We have free shawls for ladies, and there will be Haori (short jacket) in gentlemen’s rental set, too. Before you come, you can wear low necklines thermal clothes (it could be better if it is low necklines in the backside), skintight leggings (※If you wear pantyhose, then it will be unable to wear Tabi). We suggest you can use disposable heat pad, or plus an extra option for Haori.




What if I got problem with Zori/Geta(Sandals)


If something wrong with your zori or sandals when you go out, we will bring you new one. Please let us know where you are and wait us there. We apologize for your inconvenience.




How about if we come as a group?


Basically, people in group will be choosig and dressing kimono at the same time.




About a group tour


We can accept more than 300 people as a group. ≫See Group plan




Do you have delivery service?


We delivery kimono/yukata for event and festival. You can rent more than 100 kimono/yukata at the same time.
※ You can rent or purchace through the year. Please contact to Arima who is in charge.




Could you come to my hotel or home to help getting dressed?


Yes, we can. The price will no longer be discounted. Please infom us in advance.




What if I forgot something in the store?


About your lost belongings, Yumeyakata will keep it for 2 weeks. But if it’s over 2 weeks, then we need to discard of it. Please understand it. ※Fresh food, underwear and socks will be discard at the next day.




Is there any parking?


sorry. we don't have parking lot. Please park your car on metered parking around the store. ≫Search a parking lot.




About taking selfie


When you take selfie, it may mirror effect in photo . In that case, the left side will be under the right side which means "burial clothes". Please be careful! ○Left side over the right side ×Right side over the left side





Cancellation and Compensation

How can I cancel a reservation?


Please contact us at least one day before your reservation, it won’t cost any cancellation charge ※Only in Kimono rental. However, if you book outside of our business hour, cancellation fee will be charged. Thank you for your understandig. »Kimono rental plan »Yukata rental plan




What if I damaged the rental kimono?


【Smear】If it’s the ordinary smear like food or soil stain, it doesn't cost any cleaning charge. But if the smear is an unwashable stain (ex: oily paint) will be charged. 【Damage】An irreparable damage (ex: cigarette burns, a damage/hole beside of the sewed parts), it will cost you 5,500 yen for compensation. Clean the smell from perfume or others will cost 5,500 yen. But if it’s a silk Kimono (SIZUKA set), then it will cost 11,000yen. 【Lost】If you damage or lost accesorries, you will be charged.(Lost : Shawl 550yen、Band of Haori 550yen、accessory 220yen、Zori 1100yen etc.../excl. tax) 【Attention】Cigarette burns is an irreparable damage which need compensation.




Can I wear Perfume ?


No, you cannot. It is because if the fragrance gets into the kimono, we will need to remove it that the cost incurred should be paid by the customer (about 5,500 yen)





Others

What if it's raining?


If it is not a heavy rain then it’s still fine to go outside. Kimono is made of washable fabric. ※Except "SIZUKA" set and Premium plan. If it’s a stormy day or there’s an unpredictable situation such as typhoon, then we can accept you cancel your reservation on that day. ※You don’t need to pay for compensation in this situation.




How can I keep warm in winter?


We have free shawls for ladies, and there will be Haori (short jacket) in gentlemen’s rental set, too. Before you come, you can wear low necklines thermal clothes (it could be better if it is low necklines in the backside), skintight leggings (※If you wear pantyhose, then it will be unable to wear Tabi). We suggest you can use disposable heat pad, or plus an extra option for Haori.




What if I got problem with Zori/Geta(Sandals)


If something wrong with your zori or sandals when you go out, we will bring you new one. Please let us know where you are and wait us there. We apologize for your inconvenience.




How about if we come as a group?


Basically, people in group will be choosig and dressing kimono at the same time.




About a group tour


We can accept more than 300 people as a group. ≫See Group plan




Do you have delivery service?


We delivery kimono/yukata for event and festival. You can rent more than 100 kimono/yukata at the same time.
※ You can rent or purchace through the year. Please contact to Arima who is in charge.




Could you come to my hotel or home to help getting dressed?


Yes, we can. The price will no longer be discounted. Please infom us in advance.




What if I forgot something in the store?


About your lost belongings, Yumeyakata will keep it for 2 weeks. But if it’s over 2 weeks, then we need to discard of it. Please understand it. ※Fresh food, underwear and socks will be discard at the next day.




Is there any parking?


sorry. we don't have parking lot. Please park your car on metered parking around the store. ≫Search a parking lot.




About taking selfie


When you take selfie, it may mirror effect in photo . In that case, the left side will be under the right side which means "burial clothes". Please be careful! ○Left side over the right side ×Right side over the left side





Alquiler de Kimonos en Kioto YUMEYAKATA│Gojo Shop

〒600-8103 京都市下京区塩竈町353     Acceso

〒600-8103 

353, Shiogama-cho, Shimogyo-ku, Kyoto-shi, Kyoto Japan

Horario de atención al cliente 10:00~17:30 (entrada hasta las 16pm)

Cerrado del 31 de Diciembre al 3 de Enero

Línea Telefónica en el extranjero(English) 075-354-9110

FAX 075-354-8506

MAIL info@yumeyakata.com

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